Delivery Information
It is our aim to despatch your goods within fifteen working days of receiving your order. Should any of your order be out of stock we will deliver the outstanding items to you as soon as they become available. Our delivery fee of £7.50 is charged on your first invoice only. There will be no additional charge for back orders.
Express Delivery (UK mainland only)
When you need it fast our Express Delivery Service will deliver within 48 hours of receiving your signed order form for only £15.00. Please call us on 01473 655007 to check availability of our Express Delivery Service. This service is strictly subject to stock availability.
Refused Delivery
We reserve the right to make a carriage charge plus a 20% handling charge, or a minimum of £15 whichever is greater, on all consignments that are refused or when the customer has not made adequate provisions for the delivery.
Notice of Damage/Incorrect Delivery
If upon receipt your goods are damaged, incomplete, incorrect, and short delivered or an order fails to arrive, notification must be made within ten working days, quoting your account number and the relevant reference number. Claims outside this period may not be accepted.
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